CAREERS @ FIS

Location(s):

MacDill AFB, Florida

Position Type:

Full Time

Job Overview:

Perform a complete and thorough evaluation of System/Network Approval Process (SNAP) and Global Information Grid (GIG) Interconnection Approval Process (GIAP) to ensure that connection requests for the Defense Information Systems Network (DISN) are processed properly while maintaining the appropriate level of confidentiality, integrity, and availability based on Defense Information Systems Agency (DISA) guidance. Advise, assist and evaluate network vulnerability associated with the use of specific ports and protocols that are critical to the Cybersecurity program at USSOCOM, its Component Commands, TSOCs, and deployed forces. Perform security evaluations and vulnerability assessments of Unclassified and Classified router configurations ensuring the compliance of ports and protocols utilized by IT infrastructures, systems, platforms, products, applications and network security devices.

Typical Duties Include:

• Provide dedicated, on-site Operations support for circuit registrations operated and maintained at USSOCOM, its Component Commands, TSOCs, and deployed forces.
• Analyze, evaluate, and process Ports, Protocols and Services Management (PPSM) and Data Management Zone (DMZ) Whitelist registries for SIE Information Systems that connect to the Global Information Grid (GIG).
• Provide subject matter expertise for operational network security (e.g. Ports, Protocols and Services Management (PPSM), configuring internal and external sensors, creating and maintaining access control lists (ACLs), configuring the security settings of routers and firewalls, etc.).
• Develop and maintain supporting documentation for new networks, systems and technologies as they are introduced into the SIE.
• Provide DoD system networks subject matter expertise to USSOCOM, its Component Commands, TSOCs, deployed forces and their delegates, including other Contractors.

Experience and Skills:

• 4 or more years of experience supporting a US Combatant Commands (USCENTCOM/USSOCOM) is desired.
• Working knowledge of the DISA GIAP/SNAP/PPSM/DMZ Whitelist registration databases 

Education, Certifications, and Clearance:

Intermediate:

• (<5+) years of experience
• Associate of Science or Associate of Art
• Req. certification(s): Current DoD 8570 IA Workforce, Cisco Certified Network Associate (CCNA) Security Level II

Senior:

• (5+) years of experience
• Bachelors of Science or Bachelors of Art
• Req. certification(s): Current DoD 8570 IA Workforce, Cisco Certified Network Associate (CCNA) Security Level II

Required Clearance:

• Active TS/SCI
• Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FIS and/or required by FIS's Client(s)/Customer(s)/Prime contractor(s).
• Must be a U.S. Citizen and pass a background check. 

Job Overview:

The on-site Continuous Integration /Continuous Delivery (CI/CD) application cybersecurity engineer will specialize in implementing security analysis tools and security gates into all stages of the CI/CD pipeline. Primary function is to work with agile development teams to review application risks, provide remediation recommendations, and help prevent future risks by cultivating secure coding practices. The ideal candidate is someone with a developer background, has DevSecOps experience, and has performed application cybersecurity testing in a prior role. Must also have excellent attention to detail, strong analytic, and communication skills, as well as a working knowledge and understanding of application cybersecurity toolsets used in the CI/CD DevSecOps pipelines.

Typical Duties Include:

• Provide cybersecurity guidance and direction in the design, development and implementation of automated solutions, based on a set of standards and processes that enable CI/CD developers to easily apply cybersecurity and compliance services.
• Responsible for, support of, and coordinating with other Engineers, Architects, and teams in implementing a comprehensive cloud and application cybersecurity program in a DevOps environment.
• Automate cybersecurity testing using a variety of architectures and cutting-edge technologies.
• Design, execute, and maintain automated cybersecurity testing for web applications (apps), mobile apps, and application programming interfaces (APIs).
• Actively review and implement improvements to drive continuous improvement of the efficiency, speed, and quality of the CI/CD DevSecOps environment.

Experience and Skills:

• Experience with CI/CD DevSecOps integration with tools such as Jenkins, JIRA, GitLab, and Bitbucket
• Strong experience in cloud and application cybersecurity domains.
• Experience with OR knowledge of supporting Cloud based platforms (Google, Microsoft, Amazon Web Services (AWS), and Military Cloud (MilCloud)).
• Experience with OR knowledge of Open Containers Initiative (OCI) compliant containers and OpenShift Container Platform technology utilizing Kubernetes orchestration technology.
• Strong and evolving competence in one or more programming languages and scripting using Python, Personal Homepage (PHP), Just Another Virtual
• Architecture (JAVA), JAVA Script, Power Business Intelligence (BI) and .Net Core.

Education, Certifications, and Clearance:

Intermediate:

• (5+) years of experience
• Associate of Science or Associate of Art
• Req. certification(s): Current DoD IAT Level I

Senior:

• (8+) years of experience
• Bachelors of Science or Bachelors of Art
• Req. certification(s): Current DoD IAT Level II

Required Clearance:

• Active TS/SCI
• Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FIS and/or required by FIS's Client(s)/Customer(s)/Prime contractor(s).
• Must be a U.S. Citizen and pass a background check.

Location(s):

Camp Lejeune, North Carolina

Ft. Liberty, North Carolina

Hurlburt Field, Florida

NAB Coronado, California

Stuttgart, Germany

Position Type:

Full Time

Job Overview:

Performs assessment and authorization coordination. Advises and assists the customer with Risk Management Framework (RMF) and develops a Plan of Action and Milestones for resolving network deficiencies in accordance with DODI 8510.01 and ICD 503. The duties of this task include assessing network compliance against controls listed in NIST 800-53 and creating A&A packages. Performs assessment, compliance, and validation of IT systems to support the Cybersecurity program at USSOCOM, its Component Commands, TSOCs, and deployed forces. Execute a comprehensive assessment, compliance and validation of customer networks to ensure compliance with regulations and security and standards. The end goal is to ensure the integrity of customer systems by identifying and mitigating potential shortcomings and vulnerabilities.

Typical Duties Include:

• Tracks A&A status of SIE governed ISs. Ensures these artifacts and documentation are available in the USSOCOM-chosen automated tool.
• Advises stakeholders on the adequacy of implementation of cybersecurity requirements.
• Provide DoD & IC RMF subject matter expertise to USSOCOM, its Component Commands, TSOCs, deployed forces and their delegates, including other Contractors, and assist with the development and execution of the RMF program at USSOCOM, its Component Commands, TSOCs, and deployed forces.
• Maintain, track, and validate DISN, cloud and DIA connection approval packages, including those from USSOCOM, its Component Commands, TSOCs, and other subordinate organizations.
• Develop and maintain supporting documentation for new and existing networks, cloud environments, information systems and technologies as they are introduced into the SIE.

Experience and Skills:

• Experience with the US Combatant Commands (USCENTCOM/USSOCOM) is desired.
• Technical background with system administration experience, architecture and engineering preferred
• Technical background in networking, identity management, Microsoft and Linux operating systems, database, and mobility.
• Working knowledge of the RMF.
• Knowledge of the Telos Xacta or Enterprise Mission Assurance Support Services (eMASS) system is desired. 

Education, Certifications, and Clearance:

Associate:

• (<5+) years of experience
• Bachelors of Science or Bachelors of Art
• Req. certification(s): Current DoD 8570.01-M, DoD IAT Level II

Intermediate:

• (5+) years of experience
• Associate of Science or Associate of Art
• Req. certification(s): Current DoD 8570.01-M, DoD IAM Level II

Senior:

• (8+) years of experience
• Bachelors of Science or Bachelors of Art
• Req. certification(s): Current DoD 8570.01-M, DoD IAT Level III or IAM Level III

Expert:

• (10+) years of experience
• Masters of Science or Masters of Art
• Req. certification(s): Current DoD 8570.01-M, DoD IAT Level III or IAM Level III

Required Clearance:

• Active TS/SCI
• Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FIS and/or required by FIS's Client(s)/Customer(s)/Prime contractor(s).
• Must be a U.S. Citizen and pass a background check.

 
Location(s):

Ft. Liberty (Fayetteville, NC)

Position Type:

Full Time

Job Description:

• Provide second-tier support to end-users for PC, servers and hardware.
• Interact with network services, software systems and applications to identify and restore services.
• Responds to telephone calls, emails and personnel requests for technical support.
• Document, tracks and monitors the problem to ensure a timely resolution.
• Provide support end users focusing on operations, hardware, software, and network connectivity.
• Communicating with customers to provide status, feedback, or general information regarding their request or inquiry for service

Experience and Skills:

• Minimum (2) years of experience in IT customer support.
• Working knowledge of Microsoft operating systems, products, and hardware/software troubleshooting techniques.
• Comfortable working with technology and applications.
• Good inter-personal and communications skills.
• Good problem diagnosis and resolution skills.

Education, Certifications, and Clearance:

• Bachelors degree
• IAT-ll certification
• Must be a US Citizen and pass a background check.
• Active Secret Clearance

Location(s):

Ft. Liberty, North Carolina

Jacksonville, North Carolina

Job Overview:

The System Administrator will contribute to the development, implementation, and support of network solutions addressing diverse organizational challenges. This role demands excellence in a dynamic environment, multitasking ability, operational support proficiency, and collaboration with peers to deploy and maintain new technologies. The ideal candidate will be a team-oriented individual, capable of collaborating across cross-functional groups and willing to mentor others.

Typical Duties Include:

• Provide Support with the Microsoft MECM Server with Administration & Configuration, Troubleshooting, Documentation & SOP, Inventory and Patch Deployment, Workstation Image Deployment.
• Provide Support for Linux Server with Administration & Configuration, Troubleshooting. Maintain daily operations of the Windows 2012 R2/LINUX Red Hat servers to ensure high availability and to ensure quick failover to an alternate site in the event of catastrophic systems failure.
• Provide DISA STIG Compliance, Information Assurance Vulnerability Alerts (IAVA) Patches/Upgrades, Administration & Configuration, Documentation & SOP, Troubleshooting, Review Logs via Splunk.
• Responsible for the following tasks on Windows Operating Systems: McAfee HBSS Administration (Antivirus, Firewall, Data Loss Prevention, ENS). Windows Workstation 10 (Enterprise and Enterprise LTSC). Windows Server 2016, Active Directory Administration and Group Policy.
• DISA STIG Compliance, IAVA Patches/Upgrades, Administration & Configuration, Documentation & SOP, Troubleshooting, Responsible for the following tasks on VMware/Storage Systems.

Experience and Skills:

• Experience: (5) years of directly related experience.

Education, Certifications, and Clearance:

• Education: BA/BS
• Personnel Security Clearance: Current SECRET (Interim or Final) security clearance
• Certifications: Current DoD 8570.01-M, IAT II Certification

Location(s):

Tripler Army Medical Center (TAMC), Honolulu, HI

Job Overview:

The System Administrator is responsible for installing, configuring, and maintaining Microsoft Windows Server operating system workstations and servers, including web servers, in support of business processing requirements. Duties include performing software installations and upgrades to operating systems and layered software packages. Schedule installations and upgrades and maintain them in accordance with established IT policies and procedures. Ensure workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Conduct routine hardware and software audits of servers to ensure compliance with established standards, policies, and configuration guidelines. Develop and maintain a comprehensive operating system hardware and software configuration database/library of all supporting documentation.

Typical Duties Include:

• Provide support for the Microsoft MECM Server. Tasks include Administration & Configuration, Troubleshooting, Documentation & SOP, Inventory & Patch Deployment, Workstation Image Deployment.
• Provide support for the following Server Applications: Microsoft IIS, Microsoft SQL Server, Temperature Monitoring, Shavlik Protect/Ivanti and Symantec Backup Exec.
• Responsible for the following tasks on Server Applications: DISA STIG Compliance, Information Assurance Vulnerability Alerts (IAVA) Patches/Upgrades, Administration & Configuration support, Documentation & SOP, Troubleshooting, and review logs via Splunk.
• Provide support for Windows Operating Systems including McAfee HBSS Administration (Antivirus, Firewall, Data Loss Prevention, ENS). Windows Workstation 10 (Enterprise and Enterprise LTSC), Windows Server 2016/2019, Active Directory Administration, MDFs/Network Printers, and Group Policy.
• Responsible for the following tasks on Windows Operating Systems: DISA STIG Compliance, IAVA Patches/Upgrades, Administration & Configuration, Documentation & SOP, Troubleshooting, Responsible for the following tasks on VMware/Storage Systems.
• Provide support for VMware Vcenter/ESXi 6.x/7.x and Storage Area Network.

Experience and Skills:

• (5) years of directly related experience.
• Technical background with experience troubleshooting, patching, and configuring Medical systems.
• Working knowledge of Windows 2016/2019 Server, Windows 10/11 Workstation, and Symantec Backup Exec 20.
• Required technical training: Administration Configuration of Assured Compliance Assessment Solution (ACAS), Host Based Security System (HBSS), Windows 2016/2019 Server, Windows 10/11 Workstation, Microsoft Endpoint Configuration Manager (MECM), Group Policy/Active Directory Management, and Symantec Backup Exec 20.

Education, Certifications, and Clearance:

• Must be a US Citizen.
• Certifications: Current DoD 8570.01-M, IAT II Certification
• Active Secret clearance.

Location(s):

Mildenhall, England

NAB Coronado, California

Homestead ARB, Florida

Hurlburt Field, Florida

MacDill AFB, Florida

Cannon AFB, New Mexico

Camp Lejeune, North Carolina

Ft. Liberty, North Carolina

JEB Little Creek, Virginia

Position Type:

Full Time

Job Description:

• Administer the operation of all LAN/WAN-related network services according to government policies and procedures.
• Coordinate and implement network software and hardware upgrades.
• Troubleshoot and resolve LAN/WAN performance, connectivity, and related network problems.
• Administer LAN/WAN security, antivirus, and spam control measures.

Experience and Skills:

• Solid technical skills and experience with a variety of network 41 protocols, software, and hardware involved in LAN and WAN operations needed.
• Requires strong troubleshooting, analytic, and diagnostic skills.
• The Government may require Candidates to be on call 24/7 in case of network failures or emergencies.

Education, Certifications, and Clearance:

Junior:

• (0-3) years of experience
• Bachelor degree in a STEM field
• Must be a US Citizen and pass a background check.

Journeyman:

• (3-5) years of experience
• Bachelor degree in a STEM field
• Must be a US Citizen and pass a background check.

Location(s):

Mildenhall, England

NAB Coronado, California

Homestead ARB, Florida

Hurlburt Field, Florida

MacDill AFB, Florida

Cannon AFB, New Mexico

Camp Lejeune, North Carolina

Ft. Liberty, North Carolina

JEB Little Creek, Virginia

Position Type:

Full Time

Job Description:

• Administer the operation of all LAN/WAN-related network services according to government policies and procedures.
• Coordinate and implement network software and hardware upgrades.
• Troubleshoot and resolve LAN/WAN performance, connectivity, and related network problems.
• Administer LAN/WAN security, antivirus, and spam control measures.

Experience and Skills:

• Solid technical skills and experience with a variety of network 41 protocols, software, and hardware involved in LAN and WAN operations needed.
• Requires strong troubleshooting, analytic, and diagnostic skills.
• The Government may require Candidates to be on call 24/7 in case of network failures or emergencies.

Education, Certifications, and Clearance:

Junior:

• (0-3) years of experience
• Bachelor degree in a STEM field
• Must be a US Citizen and pass a background check.

Journeyman:

• (3-5) years of experience
• Bachelor degree in a STEM field
• Must be a US Citizen and pass a background check.

Location(s):

Ft. Liberty, North Carolina

Position Type:

Full Time

Job Description:

• Under direct supervision, assist in formulating and defining systems scope and objectives through research and fact-finding combined with a basic understanding of business systems and industry requirements. Includes analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary under direction of experienced Business System Analysts. Competent to consider most business implications of theapplication of technology to the current business environment.
• Oversee and assist in the daily operations of the FORSCOM Knowledge Management Office and execute tasks that are in coordination with the FORSCOM Knowledge Management Officer (KMO).
• Identify gaps and provide solution(s) based on the knowledge gap requirement. Assist the Government in implementing improved business processes such as KM tools, and products ranging from simple to complex and pass solutions to appropriate staff agencies for review.
• Perform continuous KM assessments of HQ FORSCOM processes. Update or develop process maps to illustrate new or modified processes as required. Provide an Executive Summary after each meeting; include recommendations for the way ahead.

Experience and Skills:

• Experience: (1-5) years of experience and AA or Tech School with 2+ years of experience.

Education, Certifications, and Clearance:

• Education: BA/BS
• Personnel Security Clearance: Current SECRET (Interim or Final) security clearance
• Certifications: IAT II Certification
  
  

Location(s):

Ft. Liberty, North Carolina

Position Type:

Full Time

Job Overview:

The Business System Analyst will conceptualize, draft project plans for CoS approval and assist in the execution of long-term projects involving policy, process and technological integration ISO the HQ FORSCOM Command Group and greater FORSCOM staff. Analyze and document business processes, translate these processes into automated solutions that satisfy the business requirements. The ideal candidate is able to consider most business implications of the application of technology to the current business environment.

Typical Duties Include:

• Assists in formulating and defining systems scope and objectives through research and fact-finding combined with a basic understanding of business systems and industry requirements; includes analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary under direction of experienced Business System Analysts
• Develop draft policy for CG policies, DCG and CoS Directives as required, or any other authorities or governance document used for the advancement of KM efforts. Drafts shall be provided to government personnel for review, corrections, approval, and publication.
• Configure SharePoint web parts to optimize SW capabilities to the extent permitted by O&M funding rules and applicable license agreements and better support existing capabilities. Provide business solutions consisting of interconnected SharePoint lists /web parts and other databases, to the extent permitted by applicable license agreements, to organize content and facilitate user data retrieval and reports development capabilities.
• Provide O&M support for the HQ FORSCOM ETMS2 interface. Support includes administration of the ETMS2 application and tracking the number of users to ensure compliance with license requirements.
• Assist with the implementation and sustainment of the Content Management strategy and implementation plan, including identifying best practices, control measures, and providing data on performance measures.

Experience and Skills:

• (5<) years of experience or (2+) years of experience with AA or Tech School.
• Excellent customer service skills.
• Willing to learn new structures and Agile Methodology.
• Ability to navigate basic computer functions.

Education, Certifications, and Clearance:

• Bachelors of Science or Bachelors of Art
• Req. certification(s): Current DoD 8570 IA baseline IAT Level II

Required Clearance:

• Current SECRET (Interim or Final) security clearance.
• Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FIS and/or required by FIS's Client(s)/Customer(s)/Prime contractor(s).
• Must be a U.S. Citizen and pass a background check.

Location(s):

Ft. Liberty, North Carolina

Position Type:

Full Time

Job Description:

• Support and address a variety of organizational challenges. Ability to excel in a dynamic environment with the ability to multi-task and be a collaborative team player that will work across cross-functional groups and have the ability and willingness to work with others.
• Provide VTC/AV support for briefings, ceremonies for government meetings and conferences and have familiarity with VTC Systems, Cisco and other CMS technologies.
• Provide technical knowledge of VTC and AV systems and equipment, equipment integration, operation, and compatibility, equipment trouble-shooting techniques, procedures, and testing.
• Provide AV support for briefings, ceremonies, in the absence of Government personnel, for meetings, conferences, special events, etc. AV personnel shall have knowledge of audio systems, microphones, displays systems, and AV techniques.
• Provide support in all aspects of video conferencing, from design and layout of a conference room system to complex troubleshooting and analysis regardless of the equipment vendor.

Experience and Skills:

• Experience: (5+) years of industry experience or (7+) years of experience with an AA degree.
• Cisco multimedia AV and VTC systems, operation, and support.
• Cisco Management Systems, Codian and VSU/Gatekeeper.
• Video Teleconferencing, conference room operation, AV systems and operation.
• Knowledge of DISA DVS-G VTC operations, scheduling, and troubleshooting.
• Cisco VTC administration interfaces via web browser.
• AMX touch-panels and associated audio/video equipment; repairing, replacing, modifying, and resolving VTC and AV equipment deficiencies.

Education, Certifications, and Clearance:

• Education: BA/BS
• Certifications: IAT II Certification
• Personnel Security Clearance: Active Secret Clearance
• Must be a US Citizen and pass a background check.
  

Location(s):

Ft. Liberty, North Carolina

Position Type:

Full Time

Job Overview:

The VM Administrator will play a crucial role in monitoring and managing systems in a V-Sphere environment on SIPR and NIPR enclaves, within our primary installation (IPN), and secondary site Disaster Recovery Center (DRC). The VM Administrator will be responsible for maintaining the digital information infrastructure (hardware/software/firmware) for our HQ FORSCOM at Fort Liberty, North Carolina. The role requires expertise in troubleshooting technical issues related to VM systems (break-fix), completing small IT projects within a physical/virtual enterprise environment, backing up data, communicating with staff and upper management, and supervising data center technicians.

Typical Duties Include:

• Monitor the health of all hosts and VM objects within the vCenter to ensure optimal performance.
• Ensure vSphere environment compliance with security guidelines and technical implementation guides.
• Ensure there are no hardware issues for the VM's or the ESXi hosts; ensure Hosts are in compliance with host profile.
• Ensure environments are running at their optimum resource levels (loads properly distributed and not running out of resources).
• Responsible for firmware updates on hosts, patches for ESXis are up-to-date, VM patches, and VMWare Tools are updated.
• Review and maintain backups, develop documentation (SOP's), and maintain documentation.
• Ensure the safety and protection of customer's data.
• Manage the storage and distribution of data within vSphere.
• Mainten ESXi hosts.
• Collaborate with government leadership and teams to address inquiries and issues.
• Record all installations, upgrades, and maintenance activities in the vSphere environment.
• Provide technical support for technical teams and troubleshoot IT issues within vSphere environment.

Experience and Skills:

• (5+) years of prior experience in Information Technology.
• Strong customer service skills and experience in supervisory roles.

Education, Certifications, and Clearance:

• Associate degree or higher in Computer Science or a related field.
• Req. certification(s): Current DoD 8570 IA baseline Level I certification (e.g. Security Plus and Windows Server 2012 or later).

Required Clearance:

• Current SECRET (Interim or Final) security clearance.
• Maintain applicable security clearance(s) at the level required by the client and/or applicable certification(s) as requested by FIS and/or required by FIS's Client(s)/Customer(s)/Prime contractor(s).
• Must be a U.S. Citizen and pass a background check.

Location(s):

San Antonio, Texas

* Hybrid Remote position - Must be located within a reasonable distance of office.*

Position Type:

Full Time

Job Overview:

The Agile Web Developer will assist in designing and developing web applications using the .Net framework. Responsibilities include creating automated tests and assisting in designing the website to support the organization’s strategies and goals relative to external communications. Requires graphics and design experience as well as HTML knowledge. This position requires a highly motivated individual with a strong work ethic and the ability to work well in a team environment as well as independently.

Typical Duties Include:

• Apply, design, and develop automated testing strategies and build automated testing frameworks.
• Analyze and verify best automated and manual test approaches and execute acceptance, integration, installation, and system testing.
• Assist with product design to guarantee adherence of test coverage for meeting end user requirements.
• Record test results, and report and verify software bug fixes to accept automation criteria.
• Coordinate with program and development management teams in product development lifecycle to conform end user product and quality requirements and shipment schedule.
• Analyze performance test requirements and develop test plans and debug to understand test objective requirements.
• Manage performance testing and present results for validating and analysis to Project Teams.
• Establish test strategy and manual and automated test suites.
• Prepare software defect tracking and report entire project release status to stakeholders.

Experience and Skills:

• (7) years of directly related experience.
• Experience with Azure Devops, JIRA, Microsoft Visual Studio, GIT, Subversion, Agile Scrum and Kanban.
• Familiarity with development practices like Unit Testing and Test-Driven Development.
• Working knowledge of 3rd party libraries (e.g. JQuery, DataTables, USWDS, Entity Framework, PDF Sharp)
• Experience working in an Agile Development environment and Agile or Iterative project delivery methodology.
• Familiarity with Oracle and SQL Server Database environments, DevOps (e.g. Azure Devops, CI/CD concepts & GIT), and Web Inspect & SCA Fortify.

Education, Certifications, and Clearance:

• Must be a US Citizen.
• Certifications: Current DoD 8570.01-M, IAT II Certification.
• Active Secret clearance.